COMM 6631 — Crisis Communication and Image Management
4 semester hoursGraduateLectureusually offered: falltypical days: T/FBostonTraditional
Examines literature related to crisis communication—including theories, models, and strategies—and establishes ethical principles in terms of what, how, and when essential elements must be employed for effective and ethical crisis communication. Offers students an opportunity to learn how to distinguish between an incident and a crisis; to analyze communication practices and methods applied during a crisis; to apply social scientific theory to explain how and why a crisis occurred; and to draw upon theory to develop effective crisis communication plans. Assesses responses to crises using ethical principles such as transparency (the what element), two-way symmetrical communication (the how element), and timing (the when element). Designed to prepare communication professionals who appreciate the need for responsible advocacy when responding to crises.
Offering history
| Term | Sections | Enrolled | Capacity | Full | Open seats/section |
|---|---|---|---|---|---|
| Fall 2023 | 1 | 1 | 3 | 33% | 2.0 |
| Fall 2024 | 1 | 1 | 3 | 33% | 2.0 |
Snapshots from scheduled scrapes — not live seat availability. "Full" can exceed 100% when sections over-enroll.
Meeting times
Share of recent sections by weekday: M 0% · T 100% · W 0% · Th 0% · F 100%
Common patterns: TF (100% of sections) — in patterns, R means Thursday
Professors
Fall
- Heidi Kevoe Feldman (50% of students) · reviews
- Rosanna Fiske (50% of students) · reviews
Percentages are each professor's average share of the season's enrolled students in recent terms.
Links
Official catalog (COMM course descriptions) · Student reviews on RateMyHusky · All COMM courses · Plan it at numap.app