COMM 4631 — Crisis Communication and Image Management
4 semester hoursUndergraduateLectureNUpath WIusually offered: falltypical days: FBostonTraditional
Examines theories, models, and strategies related to crisis communication and establishes ethical principles regarding what, how, and when essential elements must be employed for effective and ethical crisis communication. Offers students an opportunity to learn how to distinguish between an incident and crisis; to analyze communication practices and methods applied during a crisis; to apply social scientific theory to explain how and why a crisis occurred; and to draw upon theory to develop effective crisis communication plans. Assesses responses to crises using ethical principles such as transparency, two-way symmetrical communication, and timing. Designed to prepare communication professionals who appreciate the need for responsible advocacy when responding to crises.
Prerequisites
Offering history
| Term | Sections | Enrolled | Capacity | Full | Open seats/section |
|---|---|---|---|---|---|
| Fall 2023 | 1 | 16 | 16 | 100% | 0.0 |
| Fall 2024 | 1 | 15 | 16 | 94% | 1.0 |
| Fall 2025 | 2 | 37 | 38 | 97% | 0.5 |
| Spring 2026 | 1 | 19 | 19 | 100% | 0.0 |
Snapshots from scheduled scrapes — not live seat availability. "Full" can exceed 100% when sections over-enroll.
Meeting times
Share of recent sections by weekday: M 0% · T 36% · W 22% · Th 22% · F 78%
Common patterns: TF (36% of sections), R (22% of sections), WF (22% of sections), F (21% of sections) — in patterns, R means Thursday
Professors
Fall
- Heidi Kevoe Feldman (50% of students) · reviews
- Daniel Nwogwugwu (28% of students) · reviews
- Rosanna Fiske (22% of students) · reviews
Spring
- Daniel Nwogwugwu (100% of students) · reviews
Percentages are each professor's average share of the season's enrolled students in recent terms.
Links
Official catalog (COMM course descriptions) · Student reviews on RateMyHusky · All COMM courses · Plan it at numap.app