CMN 6600 — Negotiation, Mediation, and Facilitation
2 semester hoursGraduateLecture
Introduces the techniques of dispute resolution. Emphasizes the processes of negotiation and mediation, along with strategies for cross-cultural facilitation and ethical negotiation. Examines techniques suggested by practitioners and researchers regarding best practices for effective negotiation to produce win-win solutions and positive business outcomes. Requires students to participate in and evaluate negotiation simulations. Includes case studies and role-playing with a variety of intergenerational, international, racial, and interdisciplinary scenarios. Students practice verbal and nonverbal communication to strengthen their diplomacy and public speaking skills.