Introduces human-centered design and associated ways of thinking and working. Human-centered design places people at the center and can be used to develop many types of interventions. Aims to foster understanding of people’s lived experiences and identify their needs and pain points through extensive user research, iterative testing, and close interaction with the intended audience and relevant stakeholders. That understanding informs and gives direction to the design process and decisions made along the way to ensure that the final intervention benefits its intended users.